FAQs - Frequently asked questions about our products

Here you will find the most frequently asked questions about our products, ingredients, terms and delivery.

Yes. Soap bars have antibacterial properties due to soap's natural composition. It is during the process of washing with soap that bacteria as well as viruses are killed. We have written an extensive blog post on the effectiveness of soap bars on removing bacteria as well as viruses, including coronaviruses. Read the blog post here.

Scientists confirm that soap can kill viruses, including coronavirus. Please read our blog post titled 'Are soaps antibacterial?' to find out more.

Our organic range contains derivatives of Palm Oil such as Sodium Palm Kernelate and Sodium Palmate. Also, Palm Oil derived ingredients such as Sodium Stearate, are present in our soaps. 

All Palm Oil based ingredients used in our soaps are sourced through Roundtable on Sustainable Palm Oil (RSPO) programme. RSPO is an organisation that introduced global standard for sustainable Palm Oil. Learn more about RSPO and our stance on Palm Oil

Our soaps are made from lots of natural ingredients as well as non-natural ingredients. The non-natural ingredients used are low allergen, used in as low concentration as possible, and have a long history of safe use in personal care products. All are contained in European Commission Cosmetic Regulation. You can find a full list of the ingredients that are found in our soaps and their details in our Ingredients Library.

No, our soaps do not contain SLS or Parabens. Some of our soaps contain SLES (Sodium Laureth Sulfate) which is often mistaken for SLS (Sodium Lauryl Sulfate). SLES is a milder alternative to SLS and is well tolerated by sensitive skin.

Our shampoo bars are free from SLS, Parabens, as well as SLES.

You can learn more about SLES and other ingredients in our Ingredients Library.

Yes, our soaps are 100% vegan. The soap maker that produces our soaps is certified by Vegetarian Society which carries out strict audits before certification is granted. Vegetarian Society approved products are free from animal derived ingredients, there is no contamination during production, free from GMO, and no animal testing has been carried out or commissioned. You can read more about their criteria here:

We wouldn’t recommend our body soaps to be used for hair, but instead we have a range of shampoo bars which have been especially formulated to work on hair.

We have just launched three different flavours of shampoo bars so far, each for different type of hair:

- Lemon, Grapefruit & Satsuma Shampoo Bar for greasy hair

- Coconut & Argan for all hair types

- Sea Minerals for normal to greasy hair

Our soaps pH balance varies depending on the soap, however as a general range they are typically between pH 6-7. This is a neutral pH range that will not disrupt skin’s pH balance. In addition, all our soaps contain natural oils such as Avocado and Jojoba oil. These are considered to strengthen the skin’s acid mantle whilst protecting from dehydration and damage. You can read about the benefits of Avocado and Jojoba oils in our blog post: 3 Natural Oils That Are Good For Your Skin

We currently do not offer wholesale prices but we might consider that as an option in future.

Our soaps are made of vegetable glycerine. It is glycerine's natural properties that absorb moisture from the environment and can make the soaps a little wet on top. This is completely normal and will not affect the quality of the soap. 

The Dead Sea Salt Soap Bar is probably the most affected due to its additional content of sea salt that naturally contains moisture in itself. Again, this is completely normal and won't stop you from enjoying your soap!

We ship with Royal Mail. If you would like your order to be tracked, please choose Royal Mail Tracked 48 or Royal Mail Tracked 24 at checkout. Free delivery for orders over £20 is offered at standard second class rate which is not tracked. 

Our products are generally well tolerated by sensitive skin, even skin prone to eczema or acne. However, please note, that every person is different and can develop unique allergies to both natural and non-natural ingredients.